These Terms & Conditions ("Terms") apply to all services provided by Abhishek Nag, an individual based in India ("I", "me", "my"), through the website iamabhisheknag.in and any related quotes, invoices or communication. By requesting a quote, accepting a quote or making a payment, you ("you", "client") agree to these Terms.
1. Services
I provide IT and software services, including website development, e-commerce stores, custom web applications, SaaS development, UI/UX design, domain, hosting and business email setup, website maintenance and support, and automation and integrations, as described on the Services page. The exact scope of each project is set out in a written quote.
2. Quotes and orders
- Quotes are free, provided in writing (usually by email), and valid for 30 days unless stated otherwise.
- A quote describes the work included, the timeline, the price and the payment schedule.
- An order is confirmed when you accept the quote in writing or make the first payment.
- Anything not listed in the quote is outside the scope of the project.
3. Prices and payment
- Prices are quoted in Indian Rupees (INR) or US Dollars (USD).
- Payments are processed securely by Razorpay. I do not see or store your card details.
- One-time projects usually require an advance payment (up to 50%) before work starts, with the balance due on completion or according to the milestones in the quote.
- Monthly plans are billed in advance at the start of each billing period.
- Applicable taxes, if any, are shown separately on the quote and invoice.
- Third-party costs — such as domain registration, hosting, paid plugins, licences or business email — are listed in the quote and charged at actual cost. Their renewals are your responsibility unless covered by a monthly plan.
- If a payment is overdue, I may pause work until it is received.
4. Your responsibilities
- Provide the content, information, access and feedback needed for the project on time.
- Make sure you have the rights to any text, images, logos or other material you provide.
- Review deliverables and give feedback within the time set out in the quote.
Delays in providing these may extend the project timeline.
5. Delivery and acceptance
All services are delivered digitally — see the Shipping & Delivery Policy. After delivery you have 7 days to review the work and report anything that does not match the agreed scope. The number of revision rounds is stated in the quote. If no issues are reported within 7 days, the deliverable is considered accepted.
6. Changes to scope
If you want something that is not included in the quote, I will send a separate quote for the change. Work on changes starts only after you approve it.
7. Ownership
- Once the project is paid in full, you own the custom work created for you, including the website or application, its design and its source code.
- Third-party components (such as open-source libraries, themes, fonts, plugins or hosted services) remain subject to their own licences.
- Domains are registered in your name wherever the registrar allows it.
- I will only mention your project in my portfolio with your permission.
8. Monthly plans
Monthly plans (such as maintenance and support) renew automatically each billing period until you cancel. You can cancel at any time by email; the plan stops at the end of the current billing period.
9. Confidentiality
I keep your business information, login details and project materials confidential and use them only to provide the services you have requested.
10. Warranty and limitation of liability
- I fix bugs in my own work that are reported within 30 days of delivery at no extra cost. Issues caused by later changes made by others, or by third-party services, are not covered.
- I am not responsible for outages, changes or data loss caused by third-party providers such as hosting companies, domain registrars or payment gateways.
- To the extent permitted by law, my total liability for any claim is limited to the amount you paid for the specific service the claim relates to.
11. Cancellations and refunds
Cancellations and refunds are covered by the Refund & Cancellation Policy.
12. Customer support
For any question or complaint, email abhisheknagwork@gmail.com or call +91 85447 56396. I reply within 1 business day.
13. Dispute resolution
If you are unhappy with any part of the service, please contact me first — I will do my best to resolve the issue fairly within 30 days. If a dispute cannot be resolved this way, these Terms are governed by the laws of India and the courts of Chamba, India will have exclusive jurisdiction.
14. Changes to these Terms
I may update these Terms from time to time. The latest version is always on this page, with the date it was last updated. Changes do not affect projects already confirmed under an earlier version.
15. Contact
Abhishek Nag
Email: abhisheknagwork@gmail.com
Phone: +91 85447 56396
See the Contact page for the full address.